Customer Terms & Conditions.
All goods or services purchased are non-returnable.
In case of cancellation of any order, only 30% of the payment will be refundable from the advance amount.
Delivery charges shall always be borne by the customer. The customer bears the risk during transit.
The company will facilitate a 1-year warranty for pumps only. Electric cables, panels, and all types of pipes are not covered under any type of warranty or guarantee.
(Piece-to-piece replacement for 1 year – warranty applicable via ex-showroom.)
In no event shall the company be liable for any incidental or consequential damages, including but not limited to loss of profit. The customer has to bear replacement or return charges.
The customer is responsible for proper installation, maintenance, and repair of the pumps. We recommend regular inspection and maintenance to ensure optimal performance.
Replacement will only be accepted within 10 days of delivery and must be in original packaging.
Any disputes will be subject to Rajkot jurisdiction.
These terms and conditions constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements or understandings.
By purchasing our submersible pumps and pipes, the customer acknowledges that they have read, understood, and agreed to these terms and conditions.